CEO Message
A MESSAGE FROM TOM FRICKE, PRESIDENT & CEO
At HMSHost, we are dedicated to making the traveler’s day better. For more than 100 years, HMSHost has been bringing travelers their favorite dining and shopping brands, as well as creating dynamic new stores and restaurants that enrich the travel experience. You’ve likely been a guest at one or more of the travel food, beverage, and retail venues we operate in airports and motorways in the U.S. and 13 other countries around the globe.
HMSHost uses its experience and global reach to bring a distinctive and diverse selection of local, regional, national and international brands to travelers around the world. We introduced the most popular consumer brands into airports and travel plazas in the early 1980s, and today we continue to partner with the brands people expect to enjoy whenever they’re on the go.
We strive to make our guests feel not just important but genuinely welcome. We know their most important experiences often come from customer service – that personal contact with sales people and servers. Our associates are dedicated to treating each guest in a way that brings a smile – and brings them back again.
HMSHost is also committed to the communities we serve. We strive to be a responsible corporate citizen through charitable involvement, financial support, and job creation. We have a strong pattern of giving and helping national and local charities in the communities we serve. Some of these organizations include Children’s Miracle Network, the United Services Organization (USO), the American Red Cross, local chapters of Boys & Girls Clubs and many more.
We believe in protecting local environments and actively supporting the green efforts of all our airport and motorway partners. It is important to improve our processes to the highest levels possible, particularly as they relate to waste management, recycling, sustainability and energy consumption.
Welcome to HMSHost. And thank you for visiting our website.
