Frequently Asked Questions
Q. What does HMSHost do?
A. HMSHost is a world leader in creating dining for travel venues. HMSHost uses its experience and global reach to ensure that travelers are feeling good on the move by bringing a unique mix of local, regional, national and international food and beverage amenities to travel venues around the world.
Q. What markets does HMSHost operate in?
A. HMSHost operates in 116 airports around the globe, including 44 of the 50 busiest airports in North America, and in 99 motorway travel plazas throughout the U.S. and Canada.
Q. What is HMSHost’s relationship to Autogrill?
A. HMSHost is a subsidiary of Milan, Italy-based Autogrill S.p.A, both recognized leaders in travel restaurants. The global Autogrill restaurant provides food & beverage services to 900 million travelers on 4 continents each year. HMSHost and Autogrill work together to provide their brands to customers in North America.
Q. How do I contact someone in customer service?
A. Find our contact information or send us an email through our Contact Us page.
Q. I have a small company in the food service industry. How do I obtain information about a partnership or doing business with HMSHost?
A. Over time, HMSHost has established a network of stable, profitable, and long-lasting partnerships and is passionate about expanding and collaborating with unique, innovative, and up and coming brands. We strive to cultivate a wide spectrum of partnerships in order to provide a valuable selection of brands and concepts for our customers. HMSHost has the industry’s largest ACDBE program and has been the leader in furthering the role of minority, women and disadvantaged business enterprises (M/W/DBE) in the travel concessions business for over twenty five years. Contact Us for more information.
Q. How do I find out what jobs are available in my area?
A. Search current job openings online through our Careers page.
Q. What are the top brands working with HMSHost today?
A. HMSHost gives travelers access to some of their most favored brands, wherever they may be. The first to introduce brands into airport and travel plaza environments in the early 1980s, today HMSHost has more than 300 international, regional, local and proprietary brands in its portfolio including exclusive relationships with hundreds of consumer favorites such as Starbucks, Tortas Frontera by Rick Bayless, California Pizza Kitchen, Beaudevin Wine Bar, Wicker Park Seafood & Sushi, Chili’s Too, and Tim Horton’s to name a few.
Q. Does HMSHost operate in airports and travel plazas only?
A. HMSHost also operates in specialty destinations and shopping and entertainment locations, including Arundel Mills Mall, Jersey Gardens Mall, and Pittsburgh Mills Mall.
To learn more about HMSHost visit our Fact Sheet