November 30, 2016
Bon APPetit! HMSHost Launches Host2Coast App Featuring Dining Offerings at Airports across North America
Host2Coast streamlines the process for travelers to order food on the go
BETHESDA, MD — As the industry leader in culinary innovation, with more than 2,000 dining locations in airports from coast to coast, global restaurateur HMSHost launched a new mobile app for the convenience of travelers throughout North America. Host2Coast offers travelers the ability to easily locate dining options near them, view menus, and even pre-order their food at select locations. Host2Coast is now available in the Apple App Store and Google Play Store.
Travelers are always looking for ways to make their trips less stressful. The free mobile app Host2Coast makes it easy for travelers to better manage their time while at the airport. Travelers are able to find the nearest HMSHost-operated restaurant to their current location, view full restaurant menus, and pre-order and pay for their food from select restaurants directly through the app. Upcoming features will also include promotional offers, loyalty offerings, and trip details, among others.
“Host2Coast is the most comprehensive airport restaurant app available with information on thousands of food and dining locations in airports from coast to coast,” said HMSHost President and CEO Steve Johnson. “With Host2Coast, HMSHost is meeting the travelers’ demand for convenience and speed of service by putting information directly in their hands while still providing great in-person customer service when they arrive at one of our dining locations. Host2Coast, the first app of its kind to be created by a food & beverage operator, is another way HMSHost is elevating the guest experience at airports.”
The initial launch of Host2Coast pre-order dining capabilities include select HMSHost-operated restaurants at Charlotte Douglas International Airport, Chicago O’Hare International Airport, Fort Lauderdale-Hollywood International Airport, George Bush Intercontinental Airport, Los Angeles International Airport, Miami International Airport, Phoenix Sky Harbor International Airport, and Seattle–Tacoma International Airport.
Host2Coast will continue to roll out across airports in North America over the coming year. Through frequent upcoming enhancements, the app will continue to expand the number of participating airport restaurants where travelers can conveniently pre-order and pay for their food right from the app.
Throughout the next year, the app will evolve with new features including a loyalty program and additional traveler information that makes Host2Coast a key app for any traveler. Based on traveler feedback, HMSHost is also partnering with other mobile travel app providers to enhance Host2Coast’s capabilities to further improve the overall traveler experience.
HMSHost is dedicated to improving the traveler experience with innovative ideas, not only through technology, but also through high quality hospitality, exceptional guest service, access to leading dining options, and unique traveler experiences and culinary events such as the first-of-its-kind Airport Restaurant Month and the Channel Your Inner Chef cooking competition. To learn more about HMSHost’s vision for the industry, visit the company’s innovation webpage and watch Innovation in Action.
HMSHost Leading the Industry
HMSHost has been recognized by the industry as the top provider of travel dining with awards such as 2016 Best Overall Food & Beverage Operator (for the ninth consecutive year) and Food Operator with the Highest Regard for Customer Service (for the seventh year) by Airport Revenue News. HMSHost has also been recognized by Airports Council International-North America, receiving First Place for Best New Food and Beverage (Full-Service Concept) for 1897 Market at Charlotte Douglas International Airport and First Place for Best Innovative Consumer Experience Concept for its Channel Your Inner Chef live culinary contest at Chicago O’Hare International Airport.
Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates in more than 120 airports around the globe, including 44 of the 50 busiest airports in North America. The Company has annual sales in excess of $2.8 billion and employs more than 37,000 sales associates worldwide. HMSHost is a part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. With sales of around €4.3 billion in 2015, the Group operates in 31 countries and employs over 57,000 people. It manages approximately 4,200 stores in over 1,000 locations worldwide. Visit www.HMSHost.com for more information. We can also be found on Facebook at fb.com/HMSHost and on Twitter at @HMSHost.