News & Press

Fact Sheet

Who we are:

  • Industry leader and expert in food and beverage operations for travel venues
  • Unmatched portfolio of 300+ local, specialty, national and proprietary brands
  • $3.5 billion in annual sales 
  • Operations in over 120 airports in U.S., Canada, Europe, and Asia
  • Operations at more than 80 travel plazas in North America
  • 41,000 associates worldwide
  • Just about anywhere you find travelers, you’ll find HMSHost helping travelers to ensure they are feeling good on the move ®

About Us: 

Global restaurateur HMSHost is a world leader in creating dining for travel venue. HMSHost operates in more than 120 airports around the globe and at more than 80 travel plazas in North America. The company has annual sales of more than $3.5 billion and employs approximately 41,000 associates worldwide. HMSHost is a part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. HMSHost is a part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. With sales of €4.7 billion in 2018, the group operates in 32 countries and employs over 60,000 people. It manages approximately 4,000 stores in about 1,000 locations worldwide.

Website: HMSHost.com

Brand Portfolio:

Exclusive:

HMSHost creates a fresh, engaging culinary experience for travelers with new brands they may be seeing for the first time from its collection of exclusive  proprietary restaurants such as 1897 Market, Wicker Park Seafood and Sushi, Bistrot, and Burger Federation, as well as brands like  MKT and PZA that have expanded to more than 10 airport and motorway locations with their popular menu offerings. 

Local & Chef-Driven:

HMSHost also creates a sense of place for travelers by bringing popular local streetside and local chef-inspired concepts into airport locations. Restaurants such as Publican Tavern at Chicago O’Hare, Hugo’s Cocina by Hugo Ortega at Houston Interncontinental Airport, and Lee Kitchen by Susur Lee at Toronto Pearson International Airport resonate with local tastes while giving travelers an authentic flavor of the city around the airport. 

Specialty:

HMSHost’s specialty brands radiate the spirit of travelers’ favorite sports teams and iconic athletes. Restaurants like the Washington Redskins Burgundy & Gold Club at Washington Dulles International Airport, Dale Jr.’s Whisky River at Charlotte Douglas International Airport, and the Dallas Cowboys Club at Dallas Fort Worth International Airport, as well as PGA TOUR Grill with five airport locations, all of which have become travelers’ favorite stops.

National:

HMSHost also provides travelers access to some of their favorite national brands. HMSHost is the exclusive provider of Starbucks Coffee in airport and motorways in North America and has partnerships with hundreds of other traveler-preferred brands such as Shake Shack, Pret, and Popeyes. 

Culinary Innovation:

At HMSHost, culinary innovation is key to delivering the best possible dining experience for travelers. HMSHost has a team of internal executive chefs, as well as celebrity chef and restaurateur partners that personally develop the menus for our exclusive and local/chef-inspired brands to provide a diverse and robust dining program to meet all types of travelers’ needs.

HMSHost builds appeal to travelers by bringing notable personalities like Hugo Ortega, Lorena Garcia, and Rick Bayless to airports around the U.S., incorporating their talent and culinary appeal into tailored restaurant concepts. Guests have the opportunity to experience the authentic local streetside concepts of iconic chefs in an airport environment.

Leading the Industry: Latest Awards

HMSHost has been recognized by the industry as the top provider of travel dining with awards such as...

  • 2019 Gold Adrian Award for HMSHost's Food Fight for Veterans
  • 2019 The Moodie Davitt Report’s Airport Food & Beverage (FAB) Award for Best Outstanding Small Airport Food & Beverage Offer – Bia Mara at Halifax Stanfield International Airport 
  • 2019 Airports Council International - North America, Excellence in Airport Concessions Awards for 1st Place Best New National Brand Concept – Starbucks at Minneapolis−Saint Paul International Airport
  • 2019 Airports Council International - North America, Excellence in Airport Concessions Awards for 1st Place Best “Green” Concessions Practice or Concept – HMSHost’s Food Donation program
  • 2019 USA Today 10Best Readers’ Choice Travel Award for Best Airport Bar and Best Airport Bar/Restaurant Atmosphere - Whisky River at RDU 
  • 2019 USA Today 10Best Readers’ Choice Travel Award for Best Airport Sitdown Dining - Whisky River at CLT
  • 2018 Airport Experience News Award for Best Brand Restaurateur, Large Operator - HMSHost for Shake Shack 
  • 2018 Airport Experience News Award for Restaurateur with the Highest Regard for Customer Service, Large Operator - HMSHost 
  • Moodies Award for Best KOL-Led Campaign - Eat Well. Travel Further. 
  • Moodies Award for Best Competition - Channel Your Inner Chef
  • Moodies Award for Best CSR-Focused Campaign - HMSHost Food Fight for Veterans 

Click here for a complete list of awards and accolades recognizing HMSHost and its brands.

Innovative Initiatives

HMSHost approaches innovation with the ultimate goal to elevate the guest experience. Latest innovations include...

  • Airport Restaurant Month - an visionary culinary experience featured in select airports that includes a set menu created by HMSHost’s team of expert chefs that welcomes diners to sample a selection of menu items-- similar to the streetside Restaurant Week.
  • Channel Your Inner Chef - A live cook-off contest held at Chicago O’Hare that challenges finalists to create an original recipe with a bounty of ingredients available to them at the start of the event.
  • Eat Well. Travel Further. - wellness initiative created to highlight HMSHost’s commitment to continuously offer options that better align with the health-conscious traveler.
  • A hydroponic urban garden at Chicago's O’Hare International Airport where vegetables and herbs are freshly grown and used in HMSHost-operated restaurants throughout the airport.

Philanthropy: HMSHost Foundation

HMSHost Foundation is a 501(c)(3) Charity whose mission is to fight poverty in the local community with food, shelter, education, and workforce development. HMSHost, along with HMSHost Foundation, is also committed to the communities we serve, striving to be a responsible corporate citizen through charitable involvement, financial support, and job creation.

HMSHOST AIRPORT LOCATIONS: OVER 120 WORLDWIDE

U.S. Airport Locations

  • Albany, NY
  • Anchorage, AK
  • Atlanta, GA
  • Austin, TX
  • Baltimore, MD
  • Birmingham, AL
  • Boston, MA
  • Charlotte, NC
  • Chicago, IL (O’Hare)
  • Cincinnati, OH
  • Cleveland, OH
  • Columbus, OH
  • Dallas Love Field, TX
  • Dallas / Fort Worth, TX
  • Dayton, OH
  • Denver, CO
  • Detroit, MI
  • El Paso, TX
  • Fairbanks, AK
  • Ft. Lauderdale, FL
  • Ft. Meyers, FL
  • Fresno, CA
  • Grand Rapids, MI
  • Greensboro, NC
  • Harrisburg, PA
  • Honolulu, Oahu, HI
  • Houston, TX (George Bush)
  • Houston, TX (Hobby)
  • Indianapolis, IN
  • Islip, NY
  • Jacksonville, FL
  • Kahului, Maui, HI
  • Kansas City, MO
  • Knoxville, TN
  • Las Vegas, NV
  • Lihue, Kauai, HI
  • Little Rock, AR
  • Los Angeles, CA (LAX)
  • Louisville, KY
  • Lubbock, TX
  • Manchester, NH
  • Memphis, TN
  • Miami, FL
  • Milwaukee, WI
  • Minneapolis / St. Paul, MN
  • Nashville, TN
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ
  • Norfolk, VA
  • Orlando, FL
  • Orlando, FL (Sanford)
  • Palm Beach, FL
  • Palm Springs, CA
  • Philadelphia, PA
  • Pittsburgh, PA
  • Phoenix, AZ
  • Portland, ME
  • Portland, OR
  • Providence, RI
  • Raleigh, NC
  • Sacramento, CA
  • Salt Lake City, UT
  • San Antonio, TX
  • San Diego, CA
  • San Francisco, CA
  • San Jose, CA
  • Santa Ana, CA
  • Sarasota, FL
  • Savannah, GA
  • Seattle, WA
  • Spokane, WA
  • St. Louis, MO
  • Tampa, FL
  • Washington, DC (Dulles)
  • Washington, DC (Reagan National)

International Locations

Europe

  • Amsterdam, The Netherlands
  • Belfast, Ireland
  • Bergen, Norway
  • Copenhagen, Denmark
  • Cork, Ireland
  • Dublin, Ireland
  • East Midlands, UK
  • Helsinki, Finland
  • Inverness, Scotland, UK
  • Istanbul, Turkey
  • London (Heathrow), UK
  • London (Stansted), UK
  • Manchester, UK
  • Oslo, Norway
  • Rotterdam, The Netherlands
  • St. Petersburg, Russia
  • Stockholm, Sweden (ARN & NYO)

Canada

  • Calgary, Canada (Alberta)
  • Edmonton, Canada (Alberta)
  • Halifax, Canada (Nova Scotia)
  • Montreal (Dorval), Canada (Quebec)
  • Toronto, Canada (Ontario)
  • Vancouver, Canada (British Columbia)

Asia-Pacific

  • Abu Dhabi, United Arab Emirates
  • Antalya, Turkey
  • Auckland, New Zealand
  • Bali, Indonesia
  • Bangalore, India
  • Beijing, China
  • Cairns, Australia
  • Christchurch, New Zealand
  • Doha, Qatar
  • Dubai, United Arab Emirates
  • Hyderabad, India 
  • Jakarta, Indonesia
  • Kuala Lumpur, Malaysia
  • Lucknow, India

Vietnam

  • Da Nang
  • Hanoi
  • Ho Chi Minh City
  • Nha Trang
  • Phu Quoc

Motorway Travel Plazas

HMSHOST MOTORWAY LOCATIONS IN NORTH AMERICA: OVER 80

  • Atlantic City Expressway 
  • Delaware Turnpike 
  • Garden State Parkway 
  • Illinois Tollway 
  • Indiana Toll Road 
  • Maine Turnpike 
  • Massachusetts Turnpike 
  • New Jersey Turnpike 
  • New Jersey I-80 
  • New York Thruway 
  • Ohio Turnpike 
  • Pennsylvania Turnpike 
  • West Virginia Parkway 

Corporate Contact Information

HMSHost 

6905 Rockledge Drive

Bethesda, Maryland 20817

240-694-4100

HMSHost.com

 

Derryl Benton

EVP, Business Development

240-694-4259

Derryl.Benton@HMSHost.com

 

Atousa Ghoreichi

Vice President, Marketing & Communications

240-694-4376

Atousa.Ghoreichi@HMSHost.com