News & Press
Fact Sheet
Who we are:
- Industry leader and expert in food and beverage operations for travel venues
- Unmatched portfolio of hundreds of local, specialty, national and proprietary brands
- Offering innovative technology and solutions for a seamless, contactless experience
- Operations in over 120 airports in U.S., Canada, Europe, and Asia
- Just about anywhere you find travelers, you will find HMSHost helping travelers to ensure they are feeling good on the move®
About Us:
Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Dufry Group (SIX: DUFN – www.dufry.com), the leading travel experience player worldwide that uniquely combines retail, food & beverage and digital. The group serves 2.3 billion passengers in more than 75 countries in 5,500 outlets across 1,200 airports, motorways, cruise lines, seaports, railway stations and other locations across six continents.
Website: HMSHost.com
Brand Portfolio:
Exclusive:
HMSHost creates a fresh, engaging culinary experience for travelers with new brands they may be seeing for the first time from its collection of exclusive proprietary restaurants such as 1897 Market, Wicker Park Seafood and Sushi, Bistrot, and Burger Federation, as well as brands like MKT and PZA that have expanded to airport with their popular menu offerings.
Local & Chef-Driven:
HMSHost also creates a sense of place for travelers by bringing popular local streetside and local chef-inspired concepts into airport locations. Restaurants such as Publican Tavern at Chicago O’Hare, Hugo’s Cocina by Hugo Ortega at Houston Intercontinental Airport, and Lee Kitchen by Susur Lee at Toronto Pearson International Airport resonate with local tastes while giving travelers an authentic flavor of the city around the airport.
Specialty:
HMSHost’s specialty brands radiate the spirit of travelers’ favorite sports teams and iconic athletes. Restaurants like Dale Jr.’s Whisky River at Charlotte Douglas International Airport, and the Dallas Cowboys Club at Dallas Fort Worth International Airport, as well as PGA TOUR Grill with five airport locations, all of which have become travelers’ favorite stops.
National:
HMSHost provides travelers the ultimate in choice. HMSHost partners with hundreds of international and national food and beverage brands to deliver a mixed blend of familiar dining choices that are as diverse as the travelers we serve. Such national brands include Shake Shack, Panera Bread, Pret, Starbucks, Chili’s, and more.
Culinary Innovation:
At HMSHost, culinary innovation is key to delivering the best possible dining experience for travelers. HMSHost has a team of internal executive chefs, as well as celebrity chef and restaurateur partners that personally develop the menus for our exclusive and local/chef-inspired brands to provide a diverse and robust dining program to meet all types of travelers’ needs.
HMSHost builds appeal to travelers by bringing notable personalities like Hugo Ortega, Lorena Garcia, and Rick Bayless to airports around the U.S., incorporating their talent and culinary appeal into tailored restaurant concepts. Guests have the opportunity to experience the authentic local streetside concepts of iconic chefs in an airport environment.
Leading the Industry: Latest Awards
HMSHost has been recognized by the industry as the top provider of travel dining with awards such as...
- 2022 Airports Council International-North America, Best Employee Recognition Program
- 2020 Airports Council International-North America, Associate Inclusion Champion Award
- Airport Experience News Award for Restaurateur with the Best Customer Service, Large Operator – HMSHost
- Airport Experience News Award for Best Restaurant Design – SanTan Brewing at Phoenix Sky Harbor International Airport
- Airport Experience News Award recognized HMSHost partner Shake Shack as Best Franchise Brand
- 2019 Gold Adrian Award for HMSHost's Food Fight for Veterans
- 2019 The Moodie Davitt Report’s Airport Food & Beverage (FAB) Award for Best Outstanding Small Airport Food & Beverage Offer – Bia Mara at Halifax Stanfield International Airport
- 2019 Airports Council International-North America, Excellence in Airport Concessions Awards for 1st Place Best New National Brand Concept – Starbucks at Minneapolis−Saint Paul International Airport
- 2019 Airports Council International-North America, Excellence in Airport Concessions Awards for 1st Place Best “Green” Concessions Practice or Concept – HMSHost’s Food Donation program
- 2019 USA Today 10Best Readers’ Choice Travel Award for Best Airport Bar and Best Airport Bar/Restaurant Atmosphere - Whisky River at RDU
- 2019 USA Today 10Best Readers’ Choice Travel Award for Best Airport Sitdown Dining - Whisky River at CLT
- Moodies Award for Best KOL-Led Campaign - Eat Well. Travel Further.
- Moodies Award for Best Competition - Channel Your Inner Chef
- Moodies Award for Best CSR-Focused Campaign - HMSHost Food Fight for Veterans
Click here for a complete list of awards and accolades recognizing HMSHost, its concepts and initiatives.
Innovative Initiatives
HMSHost approaches innovation with the ultimate goal to elevate the guest experience. Latest innovations include:
- Airport Restaurant Month - an visionary culinary experience featured in select airports that includes a set menu created by HMSHost’s team of expert chefs that welcomes diners to sample a selection of menu items-- similar to the streetside Restaurant Week.
- Channel Your Inner Chef - A live cook-off contest held at Chicago O’Hare that challenges finalists to create an original recipe with a bounty of ingredients available to them at the start of the event.
- Eat Well. Travel Further. - wellness initiative created to highlight HMSHost’s commitment to continuously offer options that better align with the health-conscious traveler.
- A hydroponic urban garden at Chicago's O’Hare International Airport where vegetables and herbs are freshly grown and used in HMSHost-operated restaurants throughout the airport.
Philanthropy: HMSHost Foundation
HMSHost Foundation is a 501(c)(3) charity whose mission is to fight poverty in the local community with food, shelter, education, and workforce development. HMSHost, along with HMSHost Foundation, is also committed to the communities we serve, striving to be responsible corporate citizens through charitable involvement, financial support, and job creation.
HMSHost AIRPORT LOCATIONS: OVER 120 WORLDWIDE
U.S. Airport Locations
- Albany, NY
- Anchorage, AK
- Atlanta, GA
- Austin, TX
- Baltimore, MD
- Birmingham, AL
- Boston, MA
- Charlotte, NC
- Chicago, IL (O’Hare)
- Cincinnati, OH
- Cleveland, OH
- Columbus, OH
- Dallas Love Field, TX
- Dallas / Fort Worth, TX
- Dayton, OH
- Denver, CO
- Detroit, MI
- El Paso, TX
- Fairbanks, AK
- Ft. Lauderdale, FL
- Ft. Meyers, FL
- Fresno, CA
- Grand Rapids, MI
- Greensboro, NC
- Harrisburg, PA
- Honolulu, Oahu, HI
- Houston, TX (George Bush)
- Houston, TX (Hobby)
- Indianapolis, IN
- Islip, NY
- Jacksonville, FL
- Kahului, Maui, HI
- Knoxville, TN
- Las Vegas, NV
- Lihue, Kauai, HI
- Little Rock, AR
- Los Angeles, CA (LAX)
- Louisville, KY
- Lubbock, TX
- Manchester, NH
- Memphis, TN
- Miami, FL
- Milwaukee, WI
- Minneapolis / St. Paul, MN
- Nashville, TN
- New Orleans, LA
- New York, NY (JFK)
- New York, NY (LGA)
- Newark, NJ
- Norfolk, VA
- Orlando, FL
- Orlando, FL (Sanford)
- Palm Beach, FL
- Philadelphia, PA
- Pittsburgh, PA
- Phoenix, AZ
- Portland, ME
- Portland, OR
- Providence, RI
- Raleigh, NC
- Sacramento, CA
- Salt Lake City, UT
- San Antonio, TX
- San Diego, CA
- San Francisco, CA
- San Jose, CA
- Santa Ana, CA
- Sarasota, FL
- Savannah, GA
- Seattle, WA
- Spokane, WA
- St. Louis, MO
- Tampa, FL
- Washington, DC (Dulles)
- Washington, DC (Reagan National)
International Locations
Europe
- Amsterdam, The Netherlands
- Belfast, Ireland
- Bergen, Norway
- Copenhagen, Denmark
- Cork, Ireland
- Dublin, Ireland
- East Midlands, UK
- Helsinki, Finland
- Inverness, Scotland, UK
- Istanbul, Turkey
- London (Heathrow), UK
- London (Stansted), UK
- Manchester, UK
- Oslo, Norway
- Rotterdam, The Netherlands
- St. Petersburg, Russia
- Stockholm, Sweden (ARN & NYO)
Canada
- Calgary, Canada (Alberta)
- Edmonton, Canada (Alberta)
- Halifax, Canada (Nova Scotia)
- Montreal (Dorval), Canada (Quebec)
- Toronto, Canada (Ontario)
- Vancouver, Canada (British Columbia)
Asia-Pacific
- Abu Dhabi, United Arab Emirates
- Antalya, Turkey
- Auckland, New Zealand
- Bali, Indonesia
- Bangalore, India
- Beijing, China
- Cairns, Australia
- Christchurch, New Zealand
- Doha, Qatar
- Dubai, United Arab Emirates
- Hyderabad, India
- Jakarta, Indonesia
- Kuala Lumpur, Malaysia
- Lucknow, India
Vietnam
- Da Nang
- Hanoi
- Ho Chi Minh City
- Nha Trang
- Phu Quoc
Corporate Contact Information
HMSHost
6905 Rockledge Drive
Bethesda, Maryland 20817